Frequently asked questions to Cool Twister

Why is it so important to hit the right temperature?

The baby food manufacturers explicitly advert to stir in your baby food at the recommended temperature. This temperature can vary, depending on the kind of starch used or the temperature sensitive ingredients, and may be 40°, 50°, 60° or 70°C. In either case the prescribed temperature is the ideal balance between a lump free dissolving of the baby food and the preservation of its ingredients.


How can I adjust the temperature?

Just open the red sealing screw and fill the Cool Twister with water (from the tap). The amount of water you add defines the temperature to which the boiling water will cool down. 450 ml for 40°C, 280 ml for 50°C, 180 ml for 60°C and 90 ml for 70°C. Close the sealing screw. Finished.
The cooling element of the Cool Twister System contains a cooling coil, which is surrounded by water. Depending on the amount of this water, you can freely adjust the desired target temperature (“lots cools lots- less cools less”). While the 100°C hot water runs through the coil it transfers the undesired heat to the cooling water via the coil. The cooling water is never in contact with the water for the baby food, since there are two separate circuits. Between the applications the Cool Twister is always stored in the refrigerator (with its size of 10 x 11,5 cm it even fits into the side shelf).


How should I clean the cooling element?

Prior to first use, fill the measuring cup twice with boiling water and let this run through the Cool Twister. Do not use this water for feeding afterwards, discard it instead.
Once a week the cooling water should be exchanged and the entire cooler should be cleaned in a boiling water bath (please use the detailed instruction manual for further information).


How can I decalcify the Cool Twister?

The Cool Twister does not calcify like a coffee machine or a kettle. Calcium carbonate favours to settle on the heat source. However, the Cool Twister is practically the opposite.
When using very hard water however, some sediments can settle after a while. In this case pass organic citric acid or diluted vinegar (1:1 / water:vinegar) through the cooling element several times. Afterwards rinse it again thoroughly.


Why has the water been cooled down too much?

Did you fill the measuring cup up to the mark with boiling water? The measuring cup must always be completely filled so that the water is cooled to the required temperature. If you don't fill the measuring cup properly, the water will cool down more than you need. If you don't need some of the cooled water, please pour this out of the bottle once it is cooled before you mix in the milk.


The water is suddenly too cold when it runs out of the spiral or it runs more slowly than before through the Cool Twister. Why does that happen?

In this case, it is likely that the spiral in your Cool Twister has been clogged up with limescale deposits from the kettle, for example. This means that the water that needs to be cooled runs more slowly through the Cool Twister and is cooled down too much. If this happens, we recommend that you follow the advice given in point 4. Also, you should blow hard into the opening on the bottom of the Cool Twister both before and after rinsing. This will loosen any stubborn limescale deposits.


How can I extend the service life of the product, e.g. when tap water is very hard?

If the tap water in your area is very hard, we recommend that you use still mineral water for the cooling water instead. This will cause less damage to the product when it stays for a long time in the Cool Twister.


How can I use the Cool Twister on the way?

At home the Cool Twister is stored in the refrigerator when it’s not in use. Its function is only marginally affected when cold water is filled into the cooling element directly from the tap… and you can get cold water from the tap almost everywhere.